Loss Prevention Services

The FDIS Loss Prevention Department helps merchants reduce the risk of credit card fraud by carefully monitoring merchants' daily transaction activity.

Major Reasons for Unauthorized Credit Card Transactions

• Reason #1: Merchants are not comparing the signature on the back of the card with the cardholder's signature
• Reason #2: Merchants must take the time to verify information that is given over the Internet or via the telephone. Because this is a non-face-to-face transaction, it is important to make certain that the person using the card is the cardholder. If need be, call the cardholder to confirm the order.
• Reason #3: Face-to-face transactions also require due diligence on the merchants' part. Check the credit card for the hologram, and make certain it bears no alteration marks.
• Reason #4: The merchant rushes through the transaction. Consumers who knowingly commit credit card fraud at a store wait for a busy time when it is unlikely that the merchant will scrutinize the card.